Hire Me

Let's Build Resilient Systems Together

I am a Business Operations Engineer specializing in Site Reliability Engineering with a strong focus on observability, automation, and system resilience. My work bridges software development and operations to ensure high availability, performance, and scalability in production environments.

I design and maintain data-driven monitoring systems, streamline deployment workflows, and automate processes to reduce manual intervention and maximize system reliability.

What I Can Do For You

CI/CD Pipelines

Engineer and maintain resilient CI/CD pipelines that enhance deployment speed and stability across multiple environments.

Observability

Develop and optimize observability frameworks for real-time visibility into system health and performance metrics.

Incident Response

Implement incident response protocols and drive post-incident analysis to prevent recurrences and improve resilience.

Performance Tuning

Conduct data-driven performance optimization using metrics and logs for effective root cause detection.

Team Collaboration

Collaborate across engineering, operations, and security teams to embed reliability culture throughout the organization.

Automation & Security

Champion automation, scalability, and security-first engineering practices for modern infrastructure.

My Professional Journey

Mastercard

Business Operations Engineer (DevOps + SRE)

Aug 2024 - Present · New York, NY

  • Built observability dashboards and monitoring solutions using Splunk, Dynatrace, and Pivotal Cloud Foundry (PCF) to ensure platform reliability and proactive incident detection
  • Troubleshot and resolved issues in distributed systems during on-call rotations, improving service availability, latency, and error rates
  • Automated Change Request workflows with Digital.ai Release, reducing manual deployment effort
  • Developed and executed SQL scripts for database validation, enforcing SLOs/SLAs and strengthening overall system resilience
Current Role

Mastercard

Business Operations Engineer Intern

Jun 2023 - Aug 2023 · New York, NY

  • Analyzed 100+ alerts to improve signal-to-noise ratio and rewrote alerting logic to increase accuracy
  • Collaborated with cross-functional teams to optimize monitoring systems

Hospital for Special Surgery

Data Analyst / Cyber Security Intern

Jan 2021 - Jan 2022 · Remote

  • Developed automated onboarding workflows and monitoring dashboards for 1,000+ EPIC user accounts
  • Leveraged Prometheus and FastSOAR to improve observability, detect privilege mismatches, and remediate 45+ security vulnerabilities
  • Enhanced system uptime and reliability through proactive monitoring solutions

America On Tech, Inc.

Teaching Assistant

Sep 2019 - Apr 2020 · Hybrid

  • Instructed 20+ students in the Tech Flex Leaders Program on HTML, CSS, and JavaScript topics
  • Resolved network, hardware, and software issues by debugging code and resolving connectivity issues

PureWow

Mobile App Developer Intern

Jul 2019 - Aug 2019 · New York, NY

  • Developed and integrated mobile features using React Native and Android Studio
  • Collaborated via Git and JIRA in an Agile environment while building foundational knowledge of Linux and tech operations